24/7 CUSTOMER SERVICE +905442049928

FREQUENTLY ASKED QUESTIONS

Transfer Direction

Airport

Transfer Point

Passengers

Passengers
CONTINUE

Baby/Child Seat

 

HOMEPAGEFREQUENTLY ASKED QUESTIONS

We tried to answer some of the most asked questions about the airport transfer order and the services we offered. Apart from these answers, you can send us all your inquiries by phone (+90 544 204 9928), e-mail ([email protected]) or our contact form on our contact page.

What can I do if I have trouble making a reservation?

If you contact us and provide all necessary information for the reservation, we can make a reservation for you and send your ticket to your e-mail address.

How do I know if my booking is confirmed?

Your reservation will be confirmed within 12 hours and the Order Confirmation Mail will be sent to you. Please make sure that your order is confirmed.

How do I find you at the airport?

Our staff will meet you at the terminal gate with a Dalaman Airport Transfer written sign. Extra details about welcome are written in your confirmation email.

How are your prices determined?

Prices are based on the distance, vehicle type, and customer requests. You can get detailed price information during the reservation.

How many people can I book a vehicle for?

We can accommodate all needs, from single passengers to large groups. We offer vehicles with various capacities.

How is the safety of your vehicles ensured?

Our vehicles undergo regular maintenance and safety checks. Our drivers are experienced and trained according to security procedures.

What is VIP transfer and how can I make a reservation?

VIP transfer is a special service with more luxurious vehicles, focusing on personal comfort and safety. You can make a reservation for VIP transfer through our website or customer service.

Do you provide transfer services to areas outside Dalaman?

Yes, we also offer transfer services to surrounding areas such as Marmaris, Fethiye, and Bodrum. Please contact us for more details.

Can I request a child seat for the transfer?

Yes, you can request a child seat. If you notify us during the reservation, we can provide a child seat.

Do you offer options other than paid vehicle transfers?

Currently, we only provide vehicle transfer services. However, options like group tours and special events are available.

Can I change or cancel my reservation?

You can change or cancel your reservation within a specific period before your trip. Please contact us for cancellation policies and changes.

Can I reserve a transfer at the last minute?

Yes, last-minute reservations are accepted, but confirmation may depend on availability. Early booking is recommended.

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